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4 MIN READ | By Danielle Clark | Updated on June 24, 2025
As of 1 May 2025, Queensland's rental laws have undergone major changes. While many of these updates focus on improving transparency and consistency, they also shift responsibilities and expectations for everyone involved in a tenancy, including landlords, tenants and property managers.
Whether you're leasing out your investment property or renting a home, here's what you need to know about the key changes and how they affect you.
Standardised Application Forms
What's changed
All rental applications must now be submitted using the prescribed Form 22. Landlords and agents must also offer at least two ways to apply, and one of these options must be easy to access (for example, not app-only).
What it means
This creates a consistent application process for tenants but limits the extra information landlords can request. Only two documents per category (ID, financials and rental history) can be required. Items like full bank statements or additional rental references can only be offered voluntarily by tenants.
- Tip for tenants: Offering extra information can help your application stand out.
- Tip for landlords: Rely on professional judgment and patterns in the information you are legally allowed to collect.
Personal Information and Privacy Rules
What's changed
If a tenant's application is unsuccessful, any personal data collected must now be securely destroyed within three months. This applies to all supporting documentation and identification.
What it means
Tenants have greater control over their private information. Landlords and agents must have processes in place to securely manage and dispose of sensitive data.
Property Entry Rules
What's changed
- The minimum notice period for entry has increased from 24 to 48 hours.
- After a notice to end the tenancy has been issued, landlords can only schedule two property viewings per week unless more are agreed to by the tenant.
What it means
Tenants gain more notice and privacy. Landlords and property managers need to plan ahead and ensure they're meeting these new timeframes.
Tenant Requests for Property Changes
What's changed
Tenants can now submit formal requests to make changes to the property such as installing fixtures or making minor structural modifications using Form 23.
Landlords must respond within 28 days. If there's no response, tenants may escalate the request through the RTA or QCAT.
What it means
Tenants have more opportunity to personalise their space. Landlords must assess each request carefully and respond within the legal timeframe.
Disclosure of Financial Benefits
What's changed
If a managing agent receives any financial benefit related to rent payments (for example, from rent collection platforms), this must be disclosed to the landlord.
What it means
Landlords are entitled to full transparency about any commissions or financial arrangements that might affect their property or income.
What This Means for Landlords
These reforms aim to make the rental process more transparent and equitable, but they also come with greater risk and responsibility for landlords. With fewer tools to assess tenant suitability and stricter access rules, placing the right tenant and managing your property requires more care than ever before.
What This Means for Tenants
Tenants now benefit from more privacy, clarity, and control throughout the rental process. However, with limited information available to landlords, it's helpful to be proactive by offering voluntary information, communicating clearly and following proper channels for requests.
How LongView Is Helping You Navigate the Changes
At LongView, our team is across every detail of the legislative updates. Here's how we're staying ahead to support both landlords and tenants:
- Updating application processes to comply with the new forms and limits
- Ensuring tenant data is securely managed and destroyed within the required timeframe
- Disclosing any financial arrangements in full transparency
- Adjusting entry notices and scheduling to reflect new rules
- Responding to tenant modification requests within legal deadlines
- Providing guidance and clarity on what's allowed, what's changing and what it means for you
Still Have Questions?
Whether you're a landlord trying to protect your investment or a tenant navigating your rights, our team is here to support you. Reach out to LongView to learn how these new laws apply to your situation and how we can help you stay compliant, confident, and in control.